I am passionate about design, user experience, and product strategy, and I enjoy creating user-centric, delightful, and human experiences using Artificial Intelligence.
I am an accomplished Product Design Leader passionate about building and leading successful teams. I have a proven track record of achieving high-performance outcomes. Over the last 4+ years, I have established and nurtured a team from scratch for Talkdesk, a leading customer experience solutions provider. I am currently leading a team of talented Product Designers, UX researchers, and ResearchOps, driving impactful design strategies and ensuring exceptional user experiences.
With over ten years of focused expertise in developing AI (Artificial Intelligence) products, I bring a deep understanding of the intersection between technology and user-centered design. My extensive experience spans various disciplines, including UX design, visual design, agile methodologies, and front-end development.
- Leadership: Adept at motivating and inspiring cross-functional teams, I foster a collaborative and inclusive environment that encourages creativity and innovation. I empower my team members to reach their full potential, enabling their growth and professional development.
- Design Strategy: I have a proven ability to develop and execute design strategies aligned with business objectives, delivering intuitive and visually appealing products that exceed user expectations. I ensure user-centric decision-making throughout the product development lifecycle by leveraging my UX research and data analysis expertise.
- Innovation with AI: Throughout my career, I have consistently leveraged the power of AI to drive product innovation and deliver cutting-edge solutions. I am adept at integrating AI technologies seamlessly into user experiences, enhancing personalization, predictive capabilities, and overall product performance.
- Agile Methodologies: I have expertise in agile methodologies, excel in fast-paced environments, and prioritize continuous improvement for efficient and scalable design processes.
- Collaborative Stakeholder Engagement: I can work with stakeholders at all levels and coordinate teams to achieve goals by promoting user-centered methods.
I am passionate about leveraging my diverse skill set, strategic vision, and hands-on experience to drive exceptional user experiences, foster innovation, and lead impactful design initiatives.
I'm a tenacious problem solver, fascinated by creative visual storytelling.